Delete Technology

Guide to Establish a Data Erasure Policy. 2

• Guide to establish a Data Erasure Policy.
• Home insulation Guide

PC´s Erasure 6

• How many times should an HDD be overwritten?
• How to avoid Blancco Drive Erasure automatic Freeze Lock Removal procedure?
• How to configure and save your Blancco Cloud (or Management Console) credentials to Drive Eraser ISO image
• I need to erase a certain drive from my computer. How can I do it without erasing everything?
• Is Blancco Drive Eraser able to erase Macs / Apple computers?

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Known Issues 4

• Fail to save report, USB stick not detected
• Hard Drive contains password following a failed erasure with Drive Eraser
• Booting Blancco Drive Eraser fails on HP ZBooks
• Erasure failing with Lenovo machines with NVMe drives

FAQ 9

• I need to erase a certain drive from my computer. How can I do it without erasing everything?
• Is it possible to erase password locked drives with Blancco Drive Eraser?
• I used the Blancco Drive Eraser and after the erasure my computer boots up to a black screen.
• Report messages related to hidden area handling
• The computer I want to erase has no operating system. What can I do?

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Settings 2

• Erasing external hard drives (USB, eSATA, firewire) and external drive docking stations
• Erasing Hybrid Drives with Blancco Drive Eraser / Blancco 5

Erase Macs / Apple computers 1

• Erase Hard Drives using Blancco Lun Eraser on Mac Computers

Settings 1

• General instructions for installing a new SSL cert on BMC server

Updates 1

• Support for MySQL databases will be removed from version 5.0 of the Administration Console

Licenses 1

• Revert SL licensing to HL container

Apple (iOS) 10

• Are iPods supported on Blancco Mobile Diagnostics and Erasure?
• Can an Apple device be erased if it is locked by passcode?
• Can an Apple device be erased if it is locked with Activation Lock (Find My iPhone)?
• Can the encrypted storage in iOS be erased?
• Does an Apple device need to be activated before the erasure?

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Android 1

• Android related issues and troubleshooting

Blancco file Eraser Pc 1

• The most common license activation related issues

FAQ 4

• Can Blancco File Eraser be used to erase files and folders on SAN storage?
• How can I use Blancco File to securely erase files and folders from my corporate IT infrastructure?
• Can Blancco File Eraser be used to erase files and folders on USB sticks?
• The most common license activation related issues

Troubleshooting 2

• Erasure Issues
• Activation Troubleshooting

FAQ 2

• Can Blancco Removable Media Eraser be used to securely erase smartphones since they also have flash memories?
• Can Blancco Removable Media Eraser be used to securely erase SSD since it is also a form of flash memory?

VMware ESXi 4

• How do I securely erase VMware virtual machines from ESXi host(s)?
• How to integrate Blancco Virtual with VMware vCenter Server?
• Virtual Machine name is visible in vCenter and it has orphaned status after erasure
• What if I don’t want to install Blancco Virtual Machine Eraser on all of my ESXi host servers?

FAQ 7

• Blancco Virtual Machine Eraser shows error message "Connection timed out. Failed to open connection to host"
• Can I erase virtual machines using our normal, already in place, data security policy which requires specific erasure standards such as HMG Infosec?
• Can I send a detailed erasure report of the erased virtual machine to an external customer?
• How do I identify and target a specific virtual machine for secure erasure?
• How long does an erasure take?

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Blancco USB Creator 1

• I am not able to boot from the USB.

Blancco Drive Eraser Configuration Tool 2

• How to configure and save your Blancco Cloud (or Management Console) credentials to Drive Eraser ISO image
• Starting Blancco Drive Eraser Image Configuration Tool service stops the Management Console service (or vice versa)

Blancco File Eraser 1

• User Blancco File eraser