The license is not accepted.

  • The license code must be entered exactly as it appears in the license info.
  • Including upper and lowercase letters, periods, etc...

The program seems to hang when the code is activated.

  • The program tries for five minutes and during this period there will be no progress.
  • If it takes longer than 30 seconds it is most likely that a firewall or a similar program blocks access to our activation server.

The activation went well, but at the next start-up, the program has forgotten the registration information.

  • There is possibly an anti-virus protection that blocks access to the program. Start the application as the administrator by right-clicking the program icon and selecting "Run as Administrator". Then you can continue activating the program as usual.