Known Issues

Fail to save report, USB stick not detected
The two most common issues related to local report saving on USB memory stick are: The USB memory device is not detected by Blancco Drive Eraser / Blanc...
Thu, 9 Jul, 2020 at 6:29 PM
Hard Drive contains password following a failed erasure with Drive Eraser
Created Updated Affects version Fix version N/A 01-nov-2019  Drive Eraser all versions - Problem After a failed attempt at erasing certain...
Tue, 7 Jul, 2020 at 1:03 PM
Booting Blancco Drive Eraser fails on HP ZBooks
Problem Booting Blancco Drive Eraser fails on multiple different HP ZBook model devices (with NVIDIA GPUs). This issue has been identified at least for th...
Tue, 7 Jul, 2020 at 12:53 PM
Erasure failing with Lenovo machines with NVMe drives
There is an on-going issue with multiple Lenovo machines equipped with NVMe drives where the erasure fails due to failing firmware erasure commands. The roo...
Thu, 2 Jul, 2020 at 5:27 PM